Our FAQ

Common Questions

Everything You Need to Know

We offer life, health, auto, home, business, and travel insurance across the United States. Each service category includes multiple plan options tailored for individuals, families, and companies of all sizes.

Most quote requests receive a response within one business day. You can also browse our pricing page, add plans to your cart, and submit a coverage request — a licensed representative will follow up with personalized details.

Yes. Life changes — and your policy can evolve with you. Contact your advisor to review upgrades, add riders, adjust deductibles, or explore new products when your needs shift.

No. Adding plans to your cart submits a coverage request, not a binding purchase. A licensed representative contacts you to confirm details, answer questions, and finalize your policy. No payment is processed on this website.

To file a claim, contact us via email at info@philadelphialifeinsurancecompany.com with your policy number and a brief description of the incident. Our claims team guides you through documentation requirements and keeps you updated throughout the process.

Premiums depend on the type of coverage, your age, health history, location, coverage limits, deductibles, and risk profile. For auto and home policies, factors like driving record and property value also play a role. Our advisors help you balance cost with adequate protection.

Absolutely. Our business insurance services include general liability, commercial property, workers’ compensation, professional liability, and employee benefits packages. We work with startups, growing companies, and established enterprises.

Yes. Bundling life, auto, home, or business policies often simplifies management and may reduce your overall premium. Ask your advisor about multi-policy discounts when requesting a quote.

Quote requests carry no cancellation fees. For active policies, cancellation terms vary by product and state regulations. Your policy documents outline specific notice periods and any applicable refunds. Contact your advisor before making changes.

Email us at info@philadelphialifeinsurancecompany.com or use the contact form on our website. Our support team is available Monday through Friday, 8:00 AM – 6:00 PM EST, and responds to all inquiries within one business day.

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